Last updated: May 1, 2025
Introduction
Edmond Climate Masters ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, and home address when you fill out our contact form or request service.
- Service Information: Details about your HVAC system, service history, and property information needed to provide our services.
- Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.
How We Use Your Information
We use your information to:
- Provide and improve our HVAC services
- Respond to your inquiries and service requests
- Send appointment confirmations and service reminders
- Process payments and maintain service records
- Improve our website and customer experience
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist in our business operations
- Financial institutions for payment processing
- Legal authorities when required by law
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Edmond Climate Masters
1234 E 2nd Street
Edmond, OK 73034
Phone: 833-378-2513
Email: service@edmondclimatemasters.com